My ClariMate is not connecting to bluetooth anymore, what can I do?

Created by Maxence Fulconis, Modified on Wed, 7 Feb at 11:34 AM by Stef Haynes

If your ClariMate does not work well in Bluetooth, for example after an update to either the ClariMate or your device, do the following :


1. Go to your device's bluetooth settings

2. Forget the ClariMate, or delete the ClariMate

3. Re-pair the ClariMate in bluetooth mode to your device


This should fix most bluetooth connection issues provided your ClariMate and your device are running the latest updates


For a more extensive guide on connecting your ClariMate to your device via Bluetooth, click the following link: https://clarimate-europe.freshdesk.com/support/solutions/articles/103000273988-clarimate-bluetooth-connection-guide

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